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US CPSC's e-FOIA PAL Home Page

Welcome to the e-FOIA Public Access Link (PAL).  This link to the U.S. Consumer Product Safety Commission's (CPSC's)  online portal allows you to create, submit and check the status of a FOIA request.  The electronic Freedom of Information Act (e-FOIA) Amendments of 1996, the Open Government Act, President Obama's Executive Order on Transparency and the FOIA Improvement Act of 2016 require all federal agencies to use electronic information technology to foster public availability of all FOIA documents.  The CPSC has implemented PAL in response to these requirements and initiatives.

PAL will allow you to:

  • Submit a Freedom of Information Act (FOIA) request online;  
  • Check the status of an existing request;
  • E-Mail the Government Information Specialist assigned to your request;   
  • Upload documentation, such as a Request Description, Fee Waiver Request, or a Request for Expedited Processing; 
  • Download the material deemed responsive to your request along with agency correspondence for your request; and
  • Submit an appeal.  

You will be able to conduct the majority, if not all, of your Freedom of Information business with the CPSC's FOI staff via PAL.    You must register an account with PAL to use the portal.  We suggest that you use your e-mail address as the User ID.   

Currently, our version of PAL is compatible with the Internet Explorer (versions 8 to 11), Safari (version 5.1.1 or later), and Mozilla Firefox (version 7.0.1 or later) Web browsers

NOTE:  We have upgraded PAL to the latest version of the application (CPSC - 06/26/2019).  If you experience issues with submitting a FOIA request via the PAL, please e-mail your FOIA request to (for the submission of new FOIA requests, please use for all other communications).

Select from the menu options on the left side panel to learn more and to navigate the application.

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